Nigerian govt investigates caller ID giant, Truecaller

Nigerian govt investigates caller ID giant, Truecaller

The National Information Technology Agency (NITDA) will be investigating a potential breach of privacy rights of Nigerians by Truecaller Service.

In a statement issued on Monday, Director General/CEO, Kashifu Inuwa, revealed that the Truecaller Privacy Policy doesn’t comply with not only global laws on data protection but also the Nigeria Data Protection Regulation (NDPR).

He said: ‘‘The attention of the National Information Technology Agency (NITDA) has been drawn to the potential breach of privacy rights of Nigerians by the Truecaller Service.

‘‘The Agency, in accordance with Section 6(f) of the NITDA Act 2007, which empowers it to render advisory services in all information technology matters to the public and private sectors, wish to inform the public that it commences an investigation of the potential breach.

‘‘Initial findings revealed that the Truecaller Privacy Policy is not in compliance with global laws on data protection and the Nigeria Data Protection Regulation (NDPR) in particular.

“The findings also revealed that there are over seven million Nigerians who are active users of the Service, hence the need to enlighten the public on some of the areas of non-compliance as well as guide those affected.’’

‘‘The Truecaller Privacy Policy is made of two sets – one for those in the European Economic Area (EEA) and the other for those outside the EEA. Nigeria falls under the second category.

“Furthermore, every Nigerian user is contracting with Truecaller India. There are marked differences between both policies. A critical assessment of the policy revealed non-compliance with the NDPR.

‘‘The provision of the Truecaller Privacy Policy is clearly excessive and invasive of the privacy of its users. Article 2.3(2)d of the NDPR provides – when assessing whether consent is freely given, utmost account shall be taken of whether the performance of a contract, including the provision of a service, is conditional on consent to the processing of Personal Data that is not necessary (or excessive) for the performance of that contract”.

NITDA added that Truecaller collects more information from Nigerians than it ought to, without informing users what the third-party uses the data for.

‘‘The foregoing are samples of the many illegitimate provisions found in the Truecaller Privacy Policy and Terms of Service. The implications of these are far-reaching. The provisions of the policy can be exploited to put many Nigerians in unsavoury conditions.

“In view of this, we urge all Nigerians to take advantage of Article 4 of the Truecaller Privacy Policy which provides, “If any persons do not wish to have their names and phone numbers made available through the Enhanced Search or Name Search functionalities, they can exclude themselves from further queries by notifying Truecaller via its website. Members of the public may also decide to delist themselves from the Truecaller Service completely.’’

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Nigerian govt investigates caller ID giant, Truecaller
Nigerian govt investigates caller ID giant, Truecaller

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